Privacy Policy

1. Who We Are

Local Letting Expert Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

Contact Details:
Email: info@locallettingexpert.co.uk
Phone: 07383 867 588
Address: 47 Kepler, Lichfield Road Industrial Estate, Tamworth, B79 7XE

2. What Information We Collect

  • Contact Information: Name, email address, phone number, and address.
  • Property Enquiry & Application Data: Details you submit via our website forms (e.g. employment info, previous addresses, references).
  • Website Usage Data: IP address, browser type, pages visited, cookies, and analytics data.
  • Correspondence: Information you provide in communications with us.

3. How We Use Your Information

  • To respond to property enquiries and manage tenancy applications.
  • To provide and manage our letting and property management services.
  • To send you relevant information about properties or services (with your consent).
  • To improve our website and services.
  • To fulfil legal and regulatory obligations.

4. Sharing Your Data

  • With landlords or property owners (when processing a tenancy application).
  • With referencing or credit check agencies (with your permission).
  • With our trusted service providers (e.g. IT, website hosting, maintenance).
  • With law enforcement or regulators (if required by law).

We never sell your personal data to third parties.

5. Cookies & Tracking

We use cookies and similar technologies for website analytics and to enhance your user experience.
You can control cookie preferences in your browser settings.
Note: For non-essential cookies (like analytics), you may be shown a cookie banner when you first visit our site.

6. How We Store Your Data

We store your data securely on our systems and retain it only as long as necessary for the purposes set out in this policy or as required by law.

7. Your Rights

Under UK GDPR and Data Protection Act 2018, you have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where we rely on consent)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@locallettingexpert.co.uk.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page. Please check regularly for changes.

9. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
Local Letting Expert Ltd
Email: info@locallettingexpert.co.uk
Phone: 07383 867 588
Address: 47 Kepler, Lichfield Road Industrial Estate, Tamworth, B79 7XE